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Legal
The rules for using Consilium — accounts, billing, acceptable use, and the messaging obligations that apply when you text, call, email, or mail your contacts through the platform.
Last updated September 6, 2026
Read the Privacy Policy01
These Terms of Service (the “Terms”) are a binding agreement between you and Consilium(“we”, “us”) and govern your access to and use of our website, applications, and services (the “Services”). By creating an account, accessing the Services, or clicking to accept, you agree to these Terms and to our Privacy Policy.
If you accept on behalf of a campaign, committee, or organization, you represent that you have authority to bind it, and “you” means that entity. If you do not agree, do not use the Services.
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Paid plans are billed in advance on a monthly or annual basis through Stripe and renew automatically for successive terms until cancelled. Fees are quoted and charged in U.S. dollars and are exclusive of taxes, which you are responsible for except taxes on our net income.
Some features are metered and billed in arrears based on your actual usage — including printed direct mail, text messages, and voice calls. Metered usage is measured by our systems and by the providers that fulfill it, and those measurements are the basis for billing. Where a spending limit is available, you are responsible for setting and monitoring it; charges incurred before a limit takes effect remain payable.
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You own the data you submit to or generate in the Services (“Customer Data”). You grant us a limited, non-exclusive license to host, copy, transmit, display, and process Customer Data solely to provide, secure, and support the Services and as you otherwise instruct.
We act as your service provider and processor for Customer Data. We do not sell it, use it for our own marketing, or use it to train general-purpose machine learning models. You represent that you have all rights, consents, and legal bases necessary for us to process the Customer Data you provide, including any voter file, donor, or contact records.
You may export your Customer Data during your subscription. After termination, we will delete or return Customer Data on request as described in our Privacy Policy.
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You will not, and will not permit anyone else to:
We may suspend or limit access immediately, without prior notice, if we reasonably believe your use violates this section, threatens the Services or another user, or exposes us to legal liability.
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If you provide your mobile phone number and agree to receive text messages from Consilium, you consent to receive autodialed account, service, and program messages at that number. Consent is not a condition of purchase. Message frequency varies, and is no more than 10 messages per month per recipient. Message and data rates may apply. Reply STOP at any time to cancel, START to resume, and HELP for help, or email austin@consilium-usa.com. Carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier and device and is not guaranteed. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third parties. See our Privacy Policy for details.
When you use the Services to text your own contacts, you are the sender and the message originator. You are solely responsible for the content of your messages and for compliance with the law. You agree that, for every recipient, you will:
The Services append an opt-out notice and your campaign name to outgoing text messages and automatically suppress numbers that have opted out. These are aids, not a substitute for your own compliance program, and they do not transfer your legal responsibility to us.
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You are responsible for complying with the Telephone Consumer Protection Act, state autodialer and robocall statutes, and do-not-call rules when placing calls through the Services. Recording a call may require the consent of every party in some states; if you record calls, you are responsible for obtaining that consent and providing any required notice.
Email you send through the Services must comply with the CAN-SPAM Act and applicable state law, including accurate headers and sender identity, a non-deceptive subject line, a valid physical postal address, and a working unsubscribe mechanism honored promptly. You may not send to purchased or harvested lists.
Printed mail is produced and delivered by a third-party provider. You are responsible for the content and for any disclaimer required by election law. Once a mail piece enters production it generally cannot be cancelled, and you remain responsible for its cost.
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The Services are tools for campaign operations. We do not provide legal, accounting, or campaign finance advice, and nothing in the Services is a substitute for advice from your counsel or compliance professional. You are solely responsible for:
Amounts you pay us are for software services. Data we display from public sources such as the FEC is provided as-is and may be incomplete or out of date; verify it before relying on it.
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The Services integrate providers including Supabase, Vercel, Stripe, Twilio, Twilio SendGrid, Resend, Lob, OpenAI, PostHog, Google Analytics, and OpenStreetMap data services. Your use of a feature that depends on a provider is also subject to that provider’s terms and acceptable use policy, and a provider may suspend or reject traffic — for example, a carrier may block messages from an unregistered or non-compliant campaign. We are not responsible for third-party services, and their availability is outside our control.
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We and our licensors own the Services, including all software, models, designs, documentation, and trademarks, and all rights not expressly granted are reserved. Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your internal campaign operations. If you send us feedback or suggestions, you grant us an unrestricted, perpetual, royalty-free right to use them without obligation to you.
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Each party may receive non-public information from the other that is designated as confidential or that should reasonably be understood as confidential. The receiving party will protect it with at least reasonable care, use it only to perform under these Terms, and disclose it only to personnel and contractors bound by similar obligations. These duties do not apply to information that is or becomes public through no fault of the receiving party, that was already known without a duty of confidence, or that is independently developed. A party may disclose confidential information if compelled by law, after giving notice where legally permitted.
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These Terms apply while you have an account. You may terminate at any time by cancelling your subscription and closing your account. We may suspend or terminate your access if you materially breach these Terms and do not cure the breach within 10 days of notice, if you fail to pay, or immediately where the breach involves unlawful messaging, security risk, or a demand from a carrier or provider.
On termination, your right to use the Services ends and any accrued fees become due. The sections on your data, intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, and governing law survive.
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THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT MESSAGES, CALLS, EMAIL, OR MAIL WILL BE DELIVERED, OR THAT DATA FROM PUBLIC OR THIRD-PARTY SOURCES IS ACCURATE OR COMPLETE. WE DO NOT WARRANT ANY PARTICULAR ELECTORAL, FUNDRAISING, OR CONTACT-RATE OUTCOME.
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TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS DO NOT APPLY TO YOUR PAYMENT OBLIGATIONS, YOUR INDEMNIFICATION OBLIGATIONS, OR LIABILITY THAT CANNOT BE LIMITED BY LAW.
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You will defend, indemnify, and hold harmless Consilium and its officers, employees, and agents from any third-party claim, demand, penalty, or proceeding, and any resulting losses, damages, fines, and reasonable attorneys’ fees, arising out of your Customer Data, the content of your communications, your use of the Services, or your violation of these Terms or of any law — including the Telephone Consumer Protection Act, CAN-SPAM, state consumer protection or election law, or carrier and A2P messaging requirements.
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These Terms are governed by the laws of the State of Idaho, without regard to its conflict-of-laws rules. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Idaho for any dispute not subject to an alternative process agreed in writing.
Before filing a claim, you agree to contact us at austin@consilium-usa.com and attempt to resolve the dispute informally for 30 days. Either party may seek injunctive relief for infringement or misuse of intellectual property or confidential information at any time.
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